Last updated: 19-10-2025

Welcome to Crunch Design Limited ("we", "our", or "us"). By accessing our website, communicating with us, or engaging our services in any form, you ("Client", "you", or "your") agree to the following Terms and Conditions. Please read them carefully before proceeding.

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1. Company Information

Crunch Design Limited
Registered in England and Wales, Company No. 16567503
Registered Office: 1A Overdell Court, Archers Road, Southampton, SO15 2NE
Email: connect@crunchdesign.in
Phone: 07831 497423

(Visit our office or website contact page for more contact options and lates contact details)

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2. Scope of Services

Crunch Design Limited provides creative, design, digital, and print-related services including but not limited to:

• Graphic design, branding, and logo creation

• Web design, development, and hosting support

• Digital marketing, social media and advertising materials

• Print design, coordination and production

• AI-generated, conceptual, and multimedia content creation

All services are delivered based on the information and materials provided by the client. We act solely as a service provider and accept no liability for the accuracy, legality, ownership, or consequences of the materials, instructions, or outcomes.

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3. Client Responsibilities

You acknowledge and agree that:

• All materials, instructions, information, and communications provided, whether digital, verbal, written, or by any means (including email, text, WhatsApp, video call, phone call, printed documents, or in-person discussions), are your full responsibility.

• You are solely responsible for reviewing, checking, and verifying all final deliverables before any form of public release, printing, upload, or use.

• This includes ensuring compliance with licensing, image use, content ownership, AI-generated content terms of use, accessibility, copyright, trademark, or any other applicable regulation.

• You are fully responsible for any and all content, information, or materials provided by you, regardless of format or communication channel.

Even if any error, omission, or issue arises through our act, omission, or negligence, you remain fully responsible for the final verification, approval, and use of all materials. We strongly recommend obtaining your own independent legal, technical, or professional advice prior to any publication or use.

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4. Acceptance of Terms

You are automatically bound by these Terms and Conditions without limitation or requirement of written agreement by:

• Requesting or receiving a quotation from us

• Providing project details, instructions, or feedback

• Communicating with us through any medium regarding a project

• Taking advice, consulting, or requesting any form of creative or design input

• Accepting or approving a quote, whether verbally, online, offline, via call, email, text, WhatsApp, physical meeting, or virtual meeting

Acceptance of Terms: Your agreement to any quotation, or any instruction to proceed with work, on any medium (including but not limited to email, call, verbal, or WhatsApp), constitutes full and unconditional acceptance of all terms stated herein and our complete Terms and Conditions available on our website or upon request.

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5. Payments

• All invoices must be paid in full within the payment terms stated on the invoice.

• Deposits, once paid, are non-refundable under any circumstances.

• Work will not commence or continue until all required deposits or milestone payments are cleared.

• Late payments may incur additional charges or interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

• We reserve the right to withhold or delay delivery of files, artwork, or credentials until all outstanding amounts are fully settled.

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6. Revisions, Approvals and Final Sign-Off

• Quotations include a defined number of revisions. Any further changes will be billed separately.

• Approval by the client, whether written, verbal, or by email, constitutes final acceptance of the work.

• Once approved, we accept no responsibility or liability for any errors, omissions, or results arising from the use of the work.

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7. Intellectual Property and Usage Rights

• We retain full copyright and intellectual property ownership of all original designs, drafts, and source files unless otherwise agreed in writing.

• Upon full payment, the client receives a non-exclusive, non-transferable licence to use the final deliverables solely for the agreed purpose.

• We reserve lifetime, unlimited rights to display, publish, reproduce, and distribute the work we create for you, including any content, brand, or materials designed by us, for promotional, portfolio, or advertising purposes.

• This right extends to all forms of media including but not limited to websites, social media, printed brochures, presentations, exhibitions, billboards, advertisements, and online marketing.

• Any designs or content created using materials provided by you grant us an irrevocable licence to use those materials solely for portfolio and marketing purposes.

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8. Third-Party Services

• We may recommend or facilitate services provided by third parties such as printers, freelance designers, developers, or hosting companies.

• These providers operate under their own terms, and we are not responsible for their performance, reliability, or conduct.

• We do not accept liability for errors, delays, data handling, or outcomes involving third-party services.

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9. Limitation of Liability

To the fullest extent permitted by UK law:

• Crunch Design Limited will not be liable for any direct, indirect, incidental, or consequential loss or damage of any kind arising out of or in connection with our services, whether in contract, tort, negligence, or otherwise.

• Our total liability for any claim will not exceed the total amount paid by the client for the specific service related to that claim.

• All services are provided "as is" without any warranty, representation, or guarantee, express or implied.

• We do not warrant that our work will be free of errors, legally compliant, or suitable for any specific purpose.

• The client agrees to indemnify and hold harmless Crunch Design Limited, its directors, employees, and contractors against all claims, damages, and costs arising from the use, misuse, or reliance on our work, services, or advice.

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10. Cancellations

• If a project is cancelled or postponed by the client, all completed work up to that date will be invoiced in full and is immediately payable.

• Deposits are non-refundable.

• We reserve the right to retain any materials or intellectual property created prior to cancellation.

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11. Timelines and Delivery

We make every reasonable effort to meet deadlines, but we are not responsible for delays caused by client actions, third-party suppliers, or circumstances beyond our control.
All delivery dates are estimates and not guarantees.

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12. Data Protection and Confidentiality

We handle client data in accordance with the UK Data Protection Act 2018 and the UK GDPR.
All confidential information will be treated appropriately, but we accept no liability for unauthorised access or disclosure beyond our reasonable control.

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13. Errors and Updates

There may be unintentional errors, omissions, or outdated information on our website, in these Terms and Conditions, or in other company materials.
You are encouraged to contact us if you find any discrepancies or wish to obtain the most updated version of any document or policy.

We reserve the right to update or modify our Terms and Conditions, Privacy Policy, or any company information at any time, without prior notice and without necessarily publishing the updated version on our website.
The most recent version may be available offline upon request.

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14. Indemnity

You agree to fully indemnify, defend, and hold harmless Crunch Design Limited, its directors, employees, and agents from all claims, damages, costs, and expenses (including legal fees) arising from any breach of these Terms, any infringement of third-party rights, or any use or misuse of our work or advice.

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15. Governing Law and Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject exclusively to the jurisdiction of the courts of England and Wales.

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16. Contact

For any questions about these Terms and Conditions or to request the most current version, please contact:

Crunch Design Limited
1A Overdell Court, Archers Road, Southampton, SO15 2NE
📧 connect@crunchdesign.in
📞 07831 497423